Reviews

• Hotel high ratings and great location.

  Submitted on: 05/15/2010

  Enjoyed touring city from this location. staff very helpful and earnest to please. loved the + 15 enclosed walkways -great for cold snowy or rainy days-that crisscross most of the ...

  Enjoyed touring city from this location. Staff very helpful and earnest to please. Loved the + 15 enclosed walkways -great for cold snowy or rainy days-that crisscross most of the downtown area.l Plan to return and will consider this hotel again.

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• Stayed Twice

  Submitted on: 11/21/2009

  Loved the one bedroom family suite we stayed in november 2009, spacious and the end, corner room provided a walk onto balcony. stay on the northside of the building for ...

  Loved the One Bedroom Family Suite we stayed in November 2009, spacious and the end, corner room provided a walk onto balcony. Stay on the Northside of the building for a better view than downtown building and the street. The view from west to east...Olympic Park ski jump (with binoculars), University of Calgary on a hill, Bow River in the valley and watch the cranes load construction equipment to the top of two skyrisers under construction. Business Center was never fully occupied, usually no one else there. Restaurant has great food and is never crowded.

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  • KidFriendliness
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• Ok hotel for cost and location

  Submitted on: 12/19/2008

  I recently stayed at this hotel and when we called the 1-800 number we were told one price and that parking was free. when we checked in the price ...

  I recently stayed at this hotel and when we called the 1-800 number we were told one price and that parking was free. When we checked in the price was different and parking was not included and was $20. I need to say that I didn't book this online They did honor the price we were quoted for however we still had to pay parking. Room was clean but very old. Decor needs updating. The ottoman belonging to the chair had a huge stain on. Closet door was broken. The one bed sagged. The heating was not very good. It took hours for it to warm up in the room..there was a portable electric heater in the closet which we needed to use. When we went to shower it took forever for any hot water to come out of the tap. Once it did, you had to have it turned all the way open, you could not adjust it down as it would then go cold. If you tried to add some cold to the hot water, it would go back to being cold. Basically I had to shower with the hot water full blast, and use a face cloth to splash water on my body. Its a good thing I didnt need to wash my hair as I would have had to go right under the spray which was really hot water. On a positive side, the lobby looks very modern, clean, staff very friendly, eager to help. The price is very reasonable given it is in a good downtown location. It would be alright if you needed to stay for long period of time as it has a kitchen. But you get what you pay for. I would never stay here again.

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• NEVER EVER STAY HERE!!!!!

  Submitted on: 09/16/2008

  First i want to say i am a chef and have worked in hotels for a long long time. i stayed here for one night and could not take it. ...

  First I want to say I am a chef and have worked in hotels for a long long time. I stayed here for one night and could not take it. To start the room was not cleaned when I checked in, pizza boxes in the fridge, no towels, the bed was not made and the list just goes on, I even checked in late at 7:30pm so I would think it would have been cleaned I was wrong. I went to take a shower and the bath products in the room had been used. when I called down to the front desk they were rude and said someone would come up to fix the problems I previously listed but no one came I have to actually go to the front desk and ask for a manager after waiting for 2 hours for house keeping to do the job they were to do before I arrived. besides the obvious blunders by the house keeping staff, the room was not at all pleasing the decor looks like someone hit a garage sale and even after the house keeping staff arrived the room was still filthy. The lounge/dining room was just as disappointing, I am a trained chef and have made a career working in hotels, the food took a hour and a half to get to my table after I order and there was four people in the the lounge and I was the only one eating. and to top it all the food was cold and bad.

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• Avoid this place

  Submitted on: 12/04/2006

  About the worst hotel i ever stayed in. bedcover had large brown stain, paint flaking off, bathroom was disgusting. everything was dirty and smelt. avoid at all ...

  About the worst hotel I ever stayed in. Bedcover had large brown stain, paint flaking off, bathroom was disgusting. Everything was dirty and smelt. Avoid at all costs

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